Terms of Purchase
Terms of Purchase
Effective Date: October 2026
These Terms of Purchase describe the rules and conditions that apply when you purchase products through:
By placing an order with Revonaen, you agree to these terms.
Revonaen is operated by:
Hefei Changsu Network Technology Co., Ltd.
1. Order Placement
Customers may place orders through the Revonaen website by selecting products and completing checkout.
Before submitting an order, customers should review:
- Product information
- Quantity
- Price
- Shipping details
- Contact information
After an order is submitted, customers will receive an order confirmation.
2. Order Acceptance
Receiving an order confirmation does not always mean that an order has been fully accepted.
Revonaen reserves the right to review orders and may refuse or cancel orders in situations including:
- Suspected fraud
- Incorrect pricing information
- Product availability issues
- Payment problems
- Unauthorized transactions
If an order is cancelled after payment has been received, an appropriate refund will be issued.
3. Product Information
We make reasonable efforts to ensure product descriptions, images, and information are accurate.
However:
- Colors may vary depending on device settings.
- Minor differences may occur due to manufacturing processes.
- Product availability may change.
If you have questions before purchasing, please contact:
4. Pricing and Payment
All prices displayed on the website are the prices applicable at the time of purchase.
Payment must be completed through available payment methods during checkout.
Orders will only enter processing after payment confirmation.
5. Order Processing
Orders are processed within:
7 business days
Processing includes:
- Payment verification
- Order preparation
- Packaging
- Shipment arrangement
6. Shipping
After shipment, estimated delivery time is:
4-7 business days
Shipping details are provided in accordance with our Shipping Policy.
7. Returns and Refunds
Customers may request returns within:
180 days after delivery
Return and refund requests are handled according to our Return & Refund Policy.
Refund processing:
Within 7 business days after approval
8. Customer Responsibilities
Customers are responsible for:
- Providing accurate information
- Reviewing order details before purchase
- Maintaining correct shipping information
Incorrect information may result in delays.
9. Contact Information
Revonaen is operated by:
Hefei Changsu Network Technology Co., Ltd.
Email:
Phone:
+86 551 65350880